Delivery Policy
Delivery is charged as priced on each order. Our aim is to dispatch all UK & Ireland orders between 3-5 working days (Mon-Fri, not inc. Bank Holidays) from your order confirmation. International orders are normally 5-10 working days (Mon-Fri, not inc. Bank Holidays). If you wish to cancel your order after it has been dispatched, you will be charged for both delivery and collection cost.
If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred. Saturday deliveries may be available upon request but this will incurr an extra charge as per the courier’s rate at the time.
All quoted delivery prices are for most UK Mainland addresses. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) will incur additional charges and may also experience delivery delays; morning, Saturday and “next working day” deliveries are optional and will also incur additional charges.
We will only deliver goods to the address provided on your order. If another delivery address is provided after an order is received, we will make further checks to verify this address and once verified we will dispatch your order accordingly. An extra delivery may be required if our quoted delivery post coded areas are breached. We will contact you to discuss in more detail if this is the case.
*Our Free UK delivery on orders over £100 is providing the total of the order does not exceed 7 kgs in weight and is being shipped to a UK mainland address.